Frequently Asked Questions (FAQ)
Welcome to the Dressova FAQ.
Here you will find answers to the most common questions about our products, orders, and services.
⭐ Product Questions
What makes the Dressova Standing Desk different?
Dressova combines smooth height adjustment, spacious storage, integrated wireless charging, and clean cable management in one modern design.
It offers premium features at an accessible price.
How much weight can the desk support?
The desk is designed to safely support typical home office or gaming setups including monitors, laptops, and accessories.
For specific limits, please refer to our product specifications.
Is the desk easy to assemble?
Yes. The assembly process is simple and does not require complex tools.
Most customers complete the setup within a short time using the included instructions.
Does the wireless charging work with all phones?
The built-in wireless charger works with all Qi enabled devices.
Some thick or magnetic cases may need to be removed for best performance.
Does the desk wobble when raised?
No. The frame is engineered for stability at all heights.
⭐ Shipping and Delivery
How long does shipping take?
Most orders arrive within 4 to 7 business days within the United States.
Is shipping free?
Shipping is free during our holiday offer and often during promotional periods.
Can I track my order?
Yes. Once your order ships, you receive a tracking number by email.
Do you ship internationally?
At this time, Dressova ships within the United States only.
⭐ Orders and Payments
What payment methods do you accept?
We accept major credit cards, debit cards, and other secure payment options available at checkout.
Can I change my shipping address after ordering?
If your order has not shipped yet, contact support immediately at Contact@dressova.store and we will do our best to assist.
I did not receive a confirmation email. What should I do?
Check your spam folder or promotions tab.
If you still cannot find it, contact us and we will resend it.
⭐ Returns and Warranty
What is your return policy?
We offer a 30 day return window from the date of delivery.
Items must be in good condition with all components included.
How do I start a return?
Email us at Contact@dressova.store with your name, order number, and reason for return.
Is the desk covered by a warranty?
Yes. All Dressova desks include a one year limited warranty that covers defects in materials or workmanship.
⭐ Support
What if something arrives damaged?
Send us photos and your order details at Contact@dressova.store and we will resolve the issue quickly.
How can I contact support?
You can reach our team anytime at Contact@dressova.store